AIIMS Nagpur NO- 2020
Nursing Management & leadership
Easy

Hygiene factors and motivational factors are key concepts in:

Appeared in: AIIMS Nagpur NO- 2020

Explanation

  • Herzberg's two-factor theory is the only model that explicitly divides workplace factors into 'Hygiene factors' and 'Motivational factors'.
  • Hygiene factors, such as salary and working conditions, are extrinsic and prevent dissatisfaction but do not create satisfaction.
  • Motivational factors, like achievement and recognition, are intrinsic to the job and are the primary drivers of job satisfaction and motivation.

Why Other Options Were Wrong

  • Option A: Goal-setting theory focuses on the impact of specific, challenging goals and feedback on performance, not on hygiene and motivational factors.
  • Option B: Maslow's theory is about a five-tier hierarchy of human needs (physiological, safety, social, esteem, self-actualization), which is a different framework from Herzberg's two factors.
  • Option D: Expectancy theory deals with the cognitive process of choosing among alternative behaviors based on the expectation of outcomes. Its key elements are expectancy, instrumentality, and valence.

Related Visual

Visual explanation — Related Visual
Clinical Relevance
  • Nursing practice connection: This is primarily an exam-oriented knowledge point with limited direct bedside application, so retain Motivation Theories in Management as background academic context rather than a clinical decision trigger.
  • A nurse manager can apply Herzberg's theory to improve team morale and performance. Ensuring hygiene factors (e.g., safe staffing, fair schedules, adequate supplies) are met is the first step to prevent dissatisfaction.
  • To truly motivate the nursing team, the manager must focus on motivators like recognizing excellent patient care, providing opportunities for professional development (e.g., certifications), and giving nurses more autonomy in their practice.
  • What if? If a hospital only offers high salaries (a hygiene factor) but has a toxic work environment with no recognition (lack of motivators), it may attract nurses but will struggle with high turnover, burnout, and low engagement, as the staff will not be truly satisfied or motivated.
How to Approach the Question
  • First, identify the core keywords in the question stem: 'Hygiene factors' and 'motivational factors'.
  • Recognize that these are specific, technical terms associated with a particular theory of motivation.
  • Scan the options to see which theory incorporates this specific terminology.
  • Recall the main ideas of each theory. Goal-setting is about goals. Maslow's is about a hierarchy of needs. Expectancy theory is about effort-performance-reward calculations.
  • Conclude that 'Hygiene' and 'Motivational' factors are the unique cornerstones of Herzberg's two-factor theory, making it the correct answer.
Concept Tested & Keywords
  • Concept Tested: Motivation Theories in Management
  • Stem keywords: Hygiene factors, motivational factors
  • Lead-in keywords: key concepts in

Question ID

Q_t0f4nX2CCnyBmwJxyNZj

Reference Book

E6 Principles and Practice of NURSING Management Leadership for BSc Nursing 3rd Edi Jogindra Vati — Subpart B (pp 340-678 of 1017) p. 201-203

E6 Nursing_Management_and_leadership_Johny_Kutty_JosephCbs_Publishers (pp 16-364 of 374) p. 216-218

E6 Psychology Baron Misra 5e Part 2 p. 10-12

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