AIIMS Raipur lecturer 2021
Nursing Management & leadership
Easy

Which of the following stage of conflict shows aggression, legality and rigid rules adherence leading to organizational ineffectiveness?

Appeared in: AIIMS Raipur lecturer 2021

Explanation

  • Manifest conflict is the stage where conflict is openly expressed and acted upon.
  • The behaviors mentioned in the question—aggression, using rules rigidly (legality), and other overt actions—are hallmarks of this stage.
  • These actions are visible and intended to impact the opposing party, distinguishing this stage from the preceding ones which are internal or potential.
  • This stage directly leads to observable disruptions and organizational ineffectiveness as described.

Why Other Options Were Wrong

  • Option A: Felt conflict is the emotional stage where individuals experience feelings like anxiety, stress, or hostility. It precedes the action-oriented manifest stage.
  • Option B: Latent conflict is the initial stage where the underlying conditions for conflict exist (e.g., scarce resources), but the conflict has not yet been perceived or felt by the parties involved.
  • Option D: Perceived conflict is a cognitive stage where one or more parties become aware that a conflict exists. It is an intellectual recognition of a problem, not the behavioral expression of it.

Related Visual

Visual explanation — Related Visual
Clinical Relevance
  • Nursing practice connection: This is primarily an exam-oriented knowledge point with limited direct bedside application, so retain Pondy's Stages of Conflict as background academic context rather than a clinical decision trigger.
  • Understanding conflict stages helps nurse managers identify and intervene in disputes before they escalate to manifest conflict, which can disrupt patient care, team morale, and safety.
  • A nurse leader who notices signs of 'Felt Conflict' (e.g., staff members being unusually quiet or tense around each other) can intervene with mediation before it becomes 'Manifest Conflict' (open arguments in the hallway).
  • What if? If the question described staff members feeling stressed and anxious about a new scheduling policy but not yet openly arguing, the correct stage would be 'Felt Conflict,' requiring interventions focused on communication and emotional support.
How to Approach the Question
  • First, identify the key descriptive words in the question: 'aggression,' 'legality,' and 'rigid rules adherence.'
  • Recognize that these are all observable behaviors or actions, not just thoughts or feelings.
  • Recall the different stages of conflict (Latent, Perceived, Felt, Manifest).
  • Categorize each stage: Latent is potential, Perceived is cognitive awareness, Felt is emotional, and Manifest is behavioral.
  • Match the behavioral keywords from the question to the 'Manifest' stage, which is defined by open, enacted conflict.
Concept Tested & Keywords
  • Concept Tested: Pondy's Stages of Conflict
  • Stem keywords: stage of conflict, aggression, legality, rigid rules adherence, organizational ineffectiveness
  • Lead-in keywords: Which of the following
  • Negative lead-in flag: false

Question ID

QzRXjBzt5hIAdgT2qdyGJ7

Reference Book

E6 Nursing_Management_and_leadership_Johny_Kutty_JosephCbs_Publishers (pp 16-364 of 374) p. 170-172

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