NORCET 9 Prelims-2025
Mental Health Nursing
Easy
The telephone number 14416 (or 1800-891-4416) is associated with which national government service in India?
Appeared in: NORCET 9 Prelims-2025
Explanation
- The number 14416 is the national helpline for Tele-MANAS (Tele Mental Health Assistance and Networking Across States).
- This initiative was launched by the Government of India to provide free, 24/7 tele-mental health services across the country.
- It offers support for individuals experiencing stress, anxiety, depression, and other mental health issues through trained counselors and mental health professionals.
- The service can also be accessed via the toll-free number 1800-891-4416.
Why Other Options Were Wrong
- Option B: e-Sanjeevani is a national telemedicine platform for online doctor consultations (tele-OPD), not a dedicated mental health telephone helpline.
- Option C: KIRAN is a mental health rehabilitation helpline, but it has a different, specific number: 1800-599-0019.
- Option D: 112 is the pan-India single emergency helpline for police, fire, and ambulance services. It is not a specialized mental health support line.
Related Visual
- Visual 1: Infographic - A chart displaying important national health helplines in India, including Tele-MANAS (14416), the National Emergency Helpline (112), Childline (1098), and the Women's Helpline (1091), with their respective purposes clearly stated.
Clinical Relevance
- Nursing practice connection: This is primarily an exam-oriented knowledge point with limited direct bedside application, so retain National Health Helplines in India as background academic context rather than a clinical decision trigger.
- Nurses are often the first point of contact for patients and their families. Being aware of resources like Tele-MANAS allows nurses to provide crucial information and referrals for patients exhibiting signs of mental distress, ensuring continuity of care beyond the hospital.
- Integrating mental health support into general nursing practice is vital. A nurse can discreetly share the Tele-MANAS number with a patient or caregiver, empowering them to seek help confidentially.
- What if? A patient in a general ward shows signs of anxiety and depression but is hesitant to accept a formal psychiatric referral due to stigma. The nurse can provide the Tele-MANAS number as a low-threshold, confidential first step for the patient to seek help on their own terms.
How to Approach the Question
- This is a factual recall question based on general knowledge of national health initiatives.
- First, identify the key information in the stem: the specific telephone number '14416'.
- Next, read through the options, which are all names of different government services.
- The task is to match the number to the correct service name.
- Recall or deduce the purpose of each service. Tele-MANAS is specifically for mental health, KIRAN is also for mental health (but has a different number), e-Sanjeevani is for telemedicine, and 112 is for general emergencies.
- Correctly associate 14416 with the Tele-MANAS mental health helpline.
Concept Tested & Keywords
- Concept Tested: National Health Helplines in India
- Stem keywords: telephone number 14416, 1800-891-4416, national government service, India
- Lead-in keywords: is associated with which
Question ID
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Practise the full NORCET 9 Prelims-2025
Attempt every question from this paper in a timed mock, then review the full solution for each one.
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