An integrated mobile application developed to serve various passenger requirements, including apply and renewal of travel concession ID card is known as _______.

1. A

   Centre for Railway Information System (CRIS)

2. B

   Rail Sahyogi

3. C

   Rail Saarthi

4. D

   Unreserved Ticketing System (UTS) on Mobile

Appeared in: UP NHM CHO 7 Sept 2022(shift-1st)

Explanation

• Rail Saarthi was launched by Indian Railways as a comprehensive, integrated mobile application.
• It consolidates multiple services like ticket booking (reserved and unreserved), PNR enquiry, meal ordering, and lodging complaints into a single platform.
• Crucially, it includes functionalities for special passenger requirements, such as the application and renewal of travel concession ID cards for specific categories of travelers (e.g., differently-abled persons).
• The name 'Saarthi' itself means 'charioteer,' signifying its role in guiding passengers through all their travel needs.

Why Other Options Were Wrong

• Option A: The Centre for Railway Information System (CRIS) is the IT backbone of Indian Railways. It is an organization that develops and manages the software and technology for the railways, not a passenger-facing mobile application.
• Option B: Rail Sahyogi is a portal for corporations and PSUs to contribute funds under Corporate Social Responsibility (CSR) for enhancing amenities at railway stations. It is not a passenger service application.
• Option D: The Unreserved Ticketing System (UTS) on Mobile app is highly specialized. Its sole purpose is to allow passengers to book unreserved (general class) tickets, platform tickets, and season passes, primarily for suburban and short-distance travel. It lacks the integrated features of Rail Saarthi.

Related Visual

Clinical Relevance

• Nursing practice connection: This is primarily an exam-oriented knowledge point with limited direct bedside application, so retain General Knowledge: Indian Railways Mobile Applications as background academic context rather than a clinical decision trigger.
• Practical Relevance: Knowing the correct application is crucial for passengers to efficiently manage their travel. Using an integrated app like Rail Saarthi saves time and avoids the confusion of navigating multiple specialized apps.
• Accessibility: For passengers requiring special services, such as those eligible for travel concessions, knowing the designated app for application and renewal is essential for accessing their entitlements smoothly.
• What if? If a passenger only needs to buy a ticket for a local train journey starting in the next hour, the 'UTS on Mobile' app would be the more direct and faster tool for that specific task, as it is designed for immediate, paperless unreserved ticketing.

How to Approach the Question

• First, identify the key requirements in the question stem: 'integrated mobile application', 'various passenger requirements', and 'apply and renewal of travel concession ID card'.
• The word 'integrated' is a major clue, suggesting an all-in-one app rather than a specialized one.
• Analyze the options. 'Centre for Railway Information System (CRIS)' sounds like an organization, not a passenger app. This can be tentatively eliminated.
• 'Unreserved Ticketing System (UTS) on Mobile' sounds specialized for only unreserved tickets, which contradicts the 'various requirements' and 'integrated' clues.
• Between 'Rail Sahyogi' and 'Rail Saarthi', evaluate which name sounds more like a comprehensive passenger guide ('Saarthi' means charioteer/guide).
• Recall or deduce that Rail Saarthi was launched to combine services, making it the best fit for an 'integrated' application that handles diverse needs including special concessions.

Concept Tested & Keywords

• Concept Tested: General Knowledge: Indian Railways Mobile Applications
• Stem keywords: integrated mobile application, passenger requirements, travel concession ID card
• Lead-in keywords: is known as
• Negative lead-in flag: false

Question ID

QMfl-xv4uKhYR4wUxYVoz0

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