The attitude of a nurse towards a newly admitted patient in a hospital should be:

UPUMS Nsg officer-2023

Nursing Foundation

Medium

Appeared in: UPUMS Nsg officer-2023

Explanation

A calm and friendly demeanor is crucial for establishing trust and rapport with a newly admitted patient, who is often anxious and in an unfamiliar environment.
This approach facilitates a therapeutic interpersonal relationship (IPR), making the patient feel welcomed, respected, and safe.
Adopting a warm, empathetic, and caring manner sets a positive tone for the entire hospital stay and is a foundational element of the orientation phase of the nurse-patient relationship.
Effective communication, fostered by a friendly attitude, helps in accurately assessing the patient's needs and reducing their anxiety, which is a primary nursing goal during admission.

Option B: While nursing care involves many tasks, a purely task-oriented approach is impersonal and ignores the patient's emotional and psychological needs, which are heightened during admission.
Option C: A quick and hurried manner communicates a lack of interest and respect. It increases patient anxiety, makes them feel like a burden, and can lead to errors or missed information during history taking.
Option D: A cold demeanor is unprofessional and creates an emotional barrier. While sympathy (feeling sorry for someone) might seem kind, empathy (understanding someone's feelings) is the therapeutic goal. A nurse should be warm and empathetic.

Clinical Relevance

Nursing practice connection: Use the key finding related to Therapeutic Communication and Nurse-Patient Relationship to guide bedside assessment, documentation, and the next nursing action.
A positive initial interaction significantly impacts patient satisfaction, compliance with treatment, and overall hospital experience.
Building rapport from admission is a patient safety issue; a trusted nurse is more likely to receive honest and complete health information from the patient.
In the Indian healthcare context, where family is integral, a calm and friendly approach towards both the patient and their relatives builds confidence in the hospital system.

How to Approach the Question

First, identify the core concept of the question, which is professional nursing conduct and therapeutic communication.
Analyze the context: a 'newly admitted patient.' This implies a state of vulnerability, anxiety, and unfamiliarity.
Evaluate each option based on the principles of patient-centered care. Ask yourself: 'Which attitude fosters trust and reduces anxiety?'
A 'Calm and friendly' demeanor directly supports building rapport and a therapeutic environment.
Analyze the other options: 'Task-oriented,' 'Quick and hurried,' and 'Cold' are all provider-centered or negative behaviors that are detrimental to the nurse-patient relationship.
Eliminate the options that harm the therapeutic relationship, leaving the most positive and patient-centered option as the correct answer.

Concept Tested & Keywords

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E6 Nursing Fundamentals Taylor pp. 293-295, 436-438

E6 Nursing Fundamentals Potter Perry 12e Part 2 p. 114-116